Policies

Toccare’s Cancellation Policy

Toccare loves serving you and meeting your treatment needs. However, please remember and be mindful that your scheduled appointment time is just for you and only you. If you do not arrive for your scheduled appointment time or cancel without a proper 24-hour notice, our estheticians/therapist miss out on the opportunity of being of service to another guest.

We require a credit card number to hold appointments for all booking times.
Thank you for respecting what we love doing most – serving you!

Toccare’s Return Policy

At Toccare, it is our intention to satisfy our clientele. If for any reason you are not completely satisfied with your merchandise purchase, you may return the item within 14 days of purchase for an exchange or store credit. All cosmetic purchases are final sale.

Toccare’s Gift Certificate Policy

Toccare gift certificates are treated as cash and must be present at time of payment. They are not returnable or refundable, but are honored for the dollar amount purchased. They cannot be replaced if lost or stolen. Donation gift certificates are good only for the service issued and are valid for six months from the date of issue.